SAP Managed Services

We expertly manage your mission-critical SAP applications, ensuring seamless operations and optimal performance.

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Let Cloudmantra Manage Your SAP Environment so You Can Focus on What Matters Most

Maintaining optimal performance in any SAP system requires ongoing support. At Cloudmantra, we offer SAP Managed Services that cover a wide range of technologies, including SAP systems, SAP HANA, and other SAP applications, as well as entire SAP landscapes and environments. But our SAP Managed Services go beyond just routine support—they provide comprehensive solutions tailored to your unique business needs.

We provide a comprehensive suite of managed SAP services, from hosting infrastructure and overseeing your migration journey to auditing your existing system, implementing updates and improvements, and offering system monitoring with proactive maintenance. Leverage the expertise of our SAP-certified professionals to unlock the full potential of your SAP applications, enhance performance, reduce maintenance costs, and minimize errors.

SAP Managed Services We Offer

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SAP Application Management

Cloudmantra offers comprehensive SAP Application Management Services, encompassing continuous monitoring, maintenance, and optimization of SAP applications. These services ensure the high availability, reliability, and performance of essential business processes.

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SAP functional and technical support

Our experts provide round-the-clock technical support and troubleshooting for SAP applications, along with functional support to assist users with daily challenges. We ensure that your SAP system consistently aligns with and meets your business requirements.

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Supervised infrastructure and SAP managed cloud

Cloudmantra provides comprehensive management of the underlying hardware and network infrastructure that supports your SAP applications. We also offer managed SAP cloud services, whether hosted in your data centers, a private cloud, or a public cloud like Microsoft Azure, AWS, and others. Our services ensure the scalability, reliability, and optimal performance of your SAP systems.

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SAP security

Our team offers comprehensive SAP security services, encompassing strategy and planning, vulnerability assessments, endpoint protection, perimeter security (firewalls and IDPS), and SIEM implementation. We aim to strengthen your security posture and ensure regulatory compliance.

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SAP integration and upgrade

Cloudmantra provides comprehensive integration services, covering the entire lifecycle from planning and design to implementation and post-integration support. Our expertise includes executing SAP system upgrades and migrations, including transitions to SAP S/4HANA, with a focus on minimizing downtime and ensuring seamless operations, reducing disruptions to your business.

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SAP business continuity

We offer comprehensive SAP disaster recovery services, including strategic planning, management, and execution. Our services encompass regular backups, dependable restoration processes, and high availability with failover solutions, all designed to ensure uninterrupted operations during any disruptions or failures.

Benefits of Our SAP Managed Services

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Optimized costs

Partnering with our in-house SAP experts allows you to reduce infrastructure costs, leading to significant savings for your organization. With our detailed process planning, you gain full transparency into the cost of our services, ensuring no surprises along the way.

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Global presence

Our global team offers 24/7 maintenance, real-time SAP change tracking, and prompt issue resolution, ensuring seamless SAP operations while saving you time and money.

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Fast issue resolution

Cloudmantra operates across multiple time zones to swiftly address SAP issues. Our skilled professionals and advanced tools efficiently pinpoint root causes and provide dependable solutions, reducing downtime and minimizing business impact.

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Deep expertise

With over 20 years of experience as an SAP Gold Partner across 30+ industries and 950+ completed projects, we leverage our deep understanding of common business challenges and proven methods to deliver effective solutions.

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Flexibility and scalability

We provide SAP managed services customized to fit your business's specific needs and scale. As your business evolves, our solutions adjust seamlessly to accommodate your growth.

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Proactive monitoring

We utilize cutting-edge tools and established processes to identify potential issues before they impact operations. This proactive strategy helps minimize downtime and avoid operational delays.

How we approach the sap managed service delivery

  • Exploration
    • Clarifying your requirements and establishing the project scope.
    • Developing service delivery models customized to fit your specific requirements and needs.
  • Planning
    • Creating a detailed and effective service delivery plan.
    • Identifying resources, setting timelines, and defining key milestones.
  • Implementation
    • Implementing the service plan.
    • Making sure that all processes are in alignment with business objectives and requirements.
  • Monitoring and optimization
    • Offering ongoing support, regular monitoring, and proactive maintenance.
    • Evaluating performance and implementing ongoing improvements to maintain optimal operation and maximize value.

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